Those wacky low-fare guarantees Find a cheaper deal on another site? Would be great to get the difference, right? Good luck—the airlines are against you on that one. Budget Travel Thursday, Apr 26, 2007, 9:10 AM Budget Travel LLC, 2016

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apr 26 2007

Those wacky low-fare guarantees

Several major airlines guarantee that the fares they sell on their websites are the cheapest available. More specifically, American, Continental, Delta, United, Northwest, and US Airways make promises that go something like this: "If you purchase a ticket on our website and the price goes down before midnight for the same flight itinerary, you can make a claim and receive a refund of the difference in price plus an additional bonus."

Well, the folks at recently tested these guarantees. They bought tickets, waited for fares to drop, and then asked for refunds. It turns out that the airlines make you run in circles to actually claim a refund. And given that the amount of money in dispute is often small, you might as well never file a claim. Hats off to FareCompare for its legwork. For the details, click here. And to read our advice on how to make the most of FareCompare's services, click here.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.


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